{"id":4123,"date":"2021-12-15T15:41:14","date_gmt":"2021-12-15T15:41:14","guid":{"rendered":"https:\/\/magroup.tomobikidesign.com\/product-support\/"},"modified":"2023-09-27T09:15:29","modified_gmt":"2023-09-27T09:15:29","slug":"product-support","status":"publish","type":"page","link":"https:\/\/magroup.tomobikidesign.com\/it\/product-support\/","title":{"rendered":"PRODUCT SUPPORT"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row thb_full_width=&#8221;true&#8221; thb_row_padding=&#8221;true&#8221; thb_column_padding=&#8221;true&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1638286500326{padding-top: 20vh !important;background-color: #eff2f4 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;align-center&#8221;][vc_column][vc_row_inner css=&#8221;.vc_custom_1638285720244{margin-bottom: -14px !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1639472399818{padding-right: 5% !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-10 vc_col-xs-12&#8243;]\t<div id=\"thb-slidetype-6a18904fe0bf5\" class=\"thb-slidetype thb-section-subtitle\" data-style=\"style2\">\n\t\t<span class=\"thb-slidetype-entry\"><span class=\"lines\"><em>\u2014<\/em>PRODUCT SUPPORT<\/span><\/span>\t\t\t\t<style>\n\t\t\t#thb-slidetype-6a18904fe0bf5 .thb-slidetype-entry {\n\t\t\t\tcolor: #1b2445;\n\t\t\t}\n\t\t<\/style>\n\t\t\t<\/div>\n\n\t[vc_empty_space height=&#8221;28px&#8221;][vc_column_text animation=&#8221;animation fade-in&#8221;]\n<h3><\/h3>\n[\/vc_column_text]\t<div id=\"thb-slidetype-6a18904fe0c37\" class=\"thb-slidetype title-claim\" data-style=\"style1\">\n\t\t\n<h3><span class=\"thb-slidetype-entry\"><span class=\"lines\">L\u2019obiettivo del Product Support di MAGROUP \u00e8 quello di preservare il valore dei propri prodotti durante tutto il ciclo di vita degli aeromobili, fornendo agli operatori soluzioni rapide ed efficienti.<\/span><\/span><\/h3>\n\t\t\t\t<style>\n\t\t\t#thb-slidetype-6a18904fe0c37 .thb-slidetype-entry {\n\t\t\t\tcolor: #1b2445;\n\t\t\t}\n\t\t<\/style>\n\t\t\t<\/div>\n\n\t[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-6 vc_col-md-10 vc_col-xs-12&#8243;][vc_empty_space mobile_height=&#8221;20px&#8221; height=&#8221;0&#8243;]\t<div id=\"thb-image-6a18904fe0c61\" class=\"caption-style1 animation right-to-left alignleft   thb_image_link wp-caption \">\n\t\t\t<div class=\"thb-image-inner size_175\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1971\" height=\"1312\" src=\"https:\/\/magroup.tomobikidesign.com\/wp-content\/uploads\/2021\/11\/RIC-SVILUPPO2.jpg\" class=\"thb_image retina_size   attachment-full\" alt=\"\" title=\"RIC-SVILUPPO2\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row thb_full_width=&#8221;true&#8221; thb_row_padding=&#8221;true&#8221; thb_column_padding=&#8221;true&#8221; css=&#8221;.vc_custom_1639501909849{padding-top: 12vh !important;padding-bottom: 8vh !important;}&#8221;][vc_column][vc_empty_space mobile_height=&#8221;25px&#8221; height=&#8221;50px&#8221;][vc_row_inner][vc_column_inner][vc_column_text]Il nostro Servizio Clienti \u00e8 una divisione strategica, in cui un\u2019organizzazione flessibile e completamente dedicata ha l\u2019obiettivo primario di soddisfare le esigenze logistiche dei clienti e fornire un supporto tecnico in tempo reale per risolvere problemi di ingegneria, logistica e manutenzione 24 ore su 24 e in tutto il mondo.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;4\/6&#8243;][vc_column_text]Il\u00a0servizio <strong>MRO<\/strong> consente ai clienti di manutenere i loro prodotti al meglio della condizione di vitale importanza quando l\u2019intervallo consigliato tra le revisioni \u00e8 in crescita.\u00a0La divisione Customer Service si occupa autonomamente di tutte le attivit\u00e0 richieste nelle fasi di manutenzione, operando con le proprie macchine e attrezzature, garantendo cos\u00ec tempi di consegna ottimali del prodotto manutenuto, in linea con le attuali best practice del mercato aeronautico. 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height=&#8221;0px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column][vc_empty_space mobile_height=&#8221;25px&#8221; height=&#8221;50px&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;4\/6&#8243;][vc_column_text]Il servizio\u00a0<strong>MRO<\/strong>\u00a0include:<\/p>\n<ul>\n<li>Supporto Tecnico\/ sul posto<\/li>\n<li>Supporto Logistico<\/li>\n<li>Organizzazione<\/li>\n<li>Supporto per flotte<\/li>\n<li>Assistenza clienti<\/li>\n<li>Corsi di manutenzione a diversi livelli<\/li>\n<li>Pubblicazioni tecniche e aggiornamenti<\/li>\n<li>Pezzi di ricambio con servizi AOG<\/li>\n<li>Collegamenti alle stazioni di servizio autorizzate in Asia e America<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row thb_full_width=&#8221;true&#8221; thb_row_padding=&#8221;true&#8221; 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